Reference

Terms and Conditions for Using bj55

These terms set out the rules that apply when you open an account and use bj55 — including deposits via bKash, Nagad, and Rocket, game access, and withdrawal requests.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredSubject to eligible regions
bj55 Terms and Conditions for Using bj55
TERMS CONTACT

Questions About These Terms

If any part of these terms is unclear, or you need to raise a concern about your account or a transaction, reach our support team through the channels below. We handle terms-related queries — including account restrictions, wallet transaction disputes, and eligibility questions — through the same support paths.

Live Chat Open the chat widget from any page on bj55 to speak with a support agent about your account terms or a specific transaction query.
Email Support Send a detailed message to our support address for written records of your terms query, wallet dispute, or account eligibility question.
Account Help Centre Log in and visit the Help section to find answers to common terms questions, including deposit rules and withdrawal conditions.
ACCOUNT SECURITY

How We Protect Your Account

Your account security and data handling are part of our core obligations under these terms. We use SSL encryption on all account pages and payment flows, including the cashier where you enter your bKash, Nagad, or Rocket details. Account access requires your registered credentials plus OTP verification on new devices. If you believe your account has been accessed without your permission, contact support immediately — we can suspend access while we investigate.

Data Retention

We retain your account data for as long as your account is active and for the period required by applicable law after closure. You may request details via support.

Cookie Use

We use session and functional cookies to keep you logged in and to remember your cashier preferences. You can manage cookie settings in your browser at any time.

Account Changes

To update your registered details — including the mobile number linked to your bKash or Nagad wallet — submit a request through the account settings page with identity verification.

Who to Contact

For data access requests, account corrections, or to ask how your information is used, reach our support team via live chat or email with your account reference.

Common Questions on Our Terms

These are the questions we hear most often about how our terms apply to accounts, payments, and eligibility. If your question is not here, live chat is the quickest way to get a direct answer.

Account eligibility depends on your local law and the region you are accessing from. Where online wagering is not permitted under local law, you are not eligible to open or use an account.

Yes. bKash, Nagad, and Rocket are supported payment methods for both deposits and withdrawals, subject to the transaction limits and verification steps shown in your account cashier.

Contact support immediately with your transaction reference. We will investigate, but misdirected payments sent outside the cashier flow are subject to the wallet provider's own recovery process.

Submit a data access request through live chat or email, including your account username and registered mobile number. We will respond within the timeframe required by applicable law.

We notify you through your registered account before material changes take effect. Continuing to use the platform after that notice means you accept the updated terms.

Contact support via live chat or email to request account closure. Any remaining balance must be withdrawn to your linked bKash, Nagad, or Rocket wallet before closure is completed.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.